Cyclect Group debuted the LINQ convoy system at TechnIC@SATS, an aviation innovation event organised by SATS Ltd. LINQ is an automated wheelchair management system developed by Cyclect’s Automation and Robotics Tailor (ART) division in collaboration with Changi Airport Group (CAG) and Nanyang Polytechnic.
The system uses a latching mechanism and platooning software to connect multiple wheelchairs, enabling a single operator to transport up to three wheelchairs simultaneously to their destination with a single action. The approach directly reduces the headcount required for wheelchair management in airport terminals — a significant operational consideration given the volume of passenger assistance requests at Changi Airport.
LINQ was initially developed for logistics applications, with the technology subsequently adapted for passenger assistance in the aviation environment. Development was supported by prototyping expertise from Watson EP and funded through SPRING Singapore.
The debut at TechnIC@SATS positioned LINQ within the aviation industry’s active conversation around automation and labour productivity — areas of priority for airport operators seeking to maintain service quality as passenger volumes grow.